Custom Work: CDR for Unanswered Calls
Do you employee a ‘Ring All’ strategy with several extensions? Does this lead to numerous ‘unanswered calls’ in your CDR? Does it drive you crazy? It only took a few complaints for us to sympathize...
View ArticleCustom Work: Prison Telephony
While prisons and jails aren’t the first thing to come to mind when discussing Unified Communications, they do require a telephony solution similar to other companies or call centers. After being...
View ArticleCustom Work: Special Routes
Do you ever wish you could call numbers from your IP PBX in non-E164 format? Well now you can! For example, without this custom solution, typing a short code like 1517 for a local taxi service would go...
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